FAQ

/ Shipment
  • What shipping options do you offer?

  • When will my order arrive?

  • Will I receive a track and trace code?

  • How does the Brexit affect shipping?

  • I am working with a Dutch forwarder to export my order to an address outside the EU. You still charge VAT over my order. How can I get the VAT amount refunded?

  • My package has not been delivered, what now?

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